CANCELLATION & REFUND POLICY
Our Cancellation & Refund Policy
We believe in complete transparency. Please read our cancellation and refund policy carefully before enrolling in the TPM Nexus Executive AI Leadership Cohort.
Cancellation Window
Full refund requests are accepted up to 7 days before the cohort start date.
Refund Timeline
Approved refunds are processed within 7 to 10 business days through the original payment method.
Transparent Policy
No hidden conditions. Every refund request is handled fairly and professionally.
Refund Eligibility
Eligible For Refund
- Cancellation request submitted at least 7 days before the cohort starts.
- Payment successfully received by TPM Nexus.
- No course materials or learning resources have been accessed.
- No live session has been attended.
Refund Not Available
- Cancellation request after the cohort has started.
- Participant has attended one or more live sessions.
- Learning materials, templates, recordings, or resources have been shared or accessed.
- Failure to attend sessions after enrollment.
REFUND PROCESS
How To Request A Refund
Step 1
Send a refund request to info@tpmnexus.pro
Step 2
Include your payment reference and registered email address.
Step 3
Our team reviews your request against the refund policy.
Step 4
Approved refunds are processed within 7 to 10 business days.
Important Notes
- All refund requests must be submitted by the registered participant.
- Refunds are processed only through the original payment method.
- Transaction charges imposed by payment gateways, if any, may be deducted where applicable.
- Requests received after the refund eligibility period cannot be considered.
- TPM Nexus reserves the right to modify this policy with prior notice for future cohorts.
NEED ASSISTANCE?
Questions About Refunds?
If you have any questions regarding cancellations, payments, or refunds, please contact our support team.